Reviews

At Pallardy Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.
Read what other customers have said about us.
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Reviews of Pallardy Heating & Air Conditioning
(Based on 48 rated reviews)
07-Nov-2022
Scott did a beautiful job. What a fine guy you have working for you. Well organized and efficient. HAVE HAD GOOD LUCK WITH YOU ALL FOR 35 YEARS!
M. Fisher
Quality, Customer Service
04-Nov-2022
Very polite and professional.
L. Lowe
24-Oct-2022
Rodney did a wonderful job. Rodney was very professional. Pallardy Heating is a great company, will use them again.
R. Kiel
Quality Customer Service
20-Sep-2022
The techs were great even with giving me bad news about my ac unit.
M. Drum
30-Aug-2022
Rodney was fantastic. Everything was great!
B. Hagen
25-Aug-2022
Two guys that put in the ac were kind, polite, courteous, (used) professionalism. Appreciate your timeliness. Thank you for working with us.
L. Lowe
03-Aug-2022
Five stars!
D. Uffman
24-Jul-2022
Pallardy has been our heating and a/c people since 1984, and we have always been pleased with their service. Always prompt, only fix what is broken, always friendly and prices are always reasonable. They have put in 2 a/c units and 1 furnace over the years. They are the only people I will call with a heating or a/c problem.
Bob Christman
13-Jul-2022
Thanks for all of your help in getting the new furnace and coil ordered! We appreciate Josh coming out when our system went down - you guys are the best!
Peggy
04-Jul-2022
We are very pleased with Pallardy Heating & A/C.
A neighbor from Stonebridge Manor
01-Jul-2022
5 Stars!
J. Moore
30-Jun-2022
Gentlemen did an exceptional job. Very polite.
Patrick
22-Jun-2022
Pallardy heating and air conditioning went out of their way to the point where the owner came to the house personally during the 95 degree plus heat wave and did everything that they could to get the air up and running for this old lady. Good people. Even after they had been fully paid, a little glitch kept it from working properly; and they were here bright and early Monday morning.
Jolene
21-Jun-2022
Rodney is very good. Very fast. Very polite and very respectable. Rodney is very fast and very efficient and polite. Rodney is a great asset to your company.
Nagwa
16-Jun-2022
Satisfied (with work done). 2 respectable guys. Thanks for coming out.
Anonymous
28-Apr-2022
5 star job!
S. Lemmons
28-Jan-2022
These guys were professionals.
F. Kramer
06-Jan-2022
Very polite and cleaned up after themselves. Did a great job!
S. Brickey
30-Dec-2021
iWave works great on my house. Pallardy has done a marvelous job for me. I don't need my inhaler as much and feel better.
R. Bohm
22-Dec-2021
Efficient, friendly, fun, fine quality work provided. Got job done. Did a lovely, lovely job. TWELVE STARS!
M. Fisher
21-Dec-2021
Paul did a great job!
T. Leyden
20-Dec-2021
Always quick, thorough and great job!
M. Donato
13-Dec-2021
Very pleased with prompt service - Josh was great!
J. Dunkmann
07-Dec-2021
Great experience from making the appointment to getting the bill.
G. Ferrer
18-Nov-2021
The Tech's were quick, professional, picked up the waste.....perfect!
K. Poplawski
18-Nov-2021
They did a wonderful job.
M. Fisher
12-Nov-2021
Paul was professional and knowledgeable - Great job!
T. Sitek
13-Oct-2021
Exceptional service. Brought my tenant portable air conditioners until they could install a new one.
M. Koepke
12-Oct-2021
Techs were professional and friendly. Wore masks.
F. Kramer
17-Sep-2021
Thank you for the excellent service!
J. Gessert
26-Aug-2021
Product or service reviewed: A/C Repair
Our A/C went out in the evening during some recent heat, we called around a few places and had a hard time getting somebody to come by that day. We called Pallardy and it was just about an hour and 15 minutes total time before the unit was fixed. Technician was great and answered any question I had. We really appreciated the service.
Sam
Wentzville, MO
23-Jul-2021
Always professional, great customer service and quality service!
T. Jones
01-Jul-2021
Surprisingly quick response, friendly, knew what he was doing, quickly solved problem, and had the part in his truck. Will call for all future needs.
Thanks,
Curt
18-Sep-2020
Product or service reviewed: Furnace repair
The technician (I believe his name is Damon) was outstanding. Very polite and customer-service oriented and fixed our furnace problem promptly. I would recommend Pallardy to anyone based on his example.
Ed B.
St. Charles, MO
12-Sep-2020
Product or service reviewed: Furnace Replacement
Pallardy has been providing our heating and cooling service for more than 10 years between two houses, including seasonal cleaning and duct cleaning. When the A/C was no longer running, they came out the same day, determined the motor was the issue and provided the options without any pressure. When they left the house they were trying to locate the system I needed based on shortages and within an hour the office called because they located one and had me on the schedule for the next day. For larger purchases I normally try to get a couple quotes, but that is not necessary when working with Pallardy, their prices are fair and they have never tried to sell me on additional services. The office staff is also a pleasure to work with when scheduling an appointment.
Angela M.
St. Charles, MO
10-Sep-2020
Our AC unit was struggling to keep the house cool and so I called Pallardy Heating and Cooling and they were at my house within 30 minutes. They didn't try to sell me on a whole new system, they told me exactly what was wrong with it and fixed it on the spot. Josh was extremely helpful and knowledgeable. Won't use anyone else from here on out!
Grant G.
01-Jun-2020
Product or service reviewed: Pool heater repair
Josh and Dawson just left. They were absolutely great! They found the leak in our heat pump and had it fixed within 20 minutes. So glad we were able to finally get this fixed. The last company just put in more refrigerant and left. These guys definitely earned a repeat customer today!
Brent Dean
O'Fallon MO
25-Jan-2020
Always helpful and responsive.
Melissa C.
22-Jan-2020
Good job!
David G.
06-Dec-2019
This post is long over due. Pallardy Heating and Cooling replaced my sons a/c unit during heat wave this summer. While they were very busy, did the job the most economical and efficient way possible. Trust Pallardy Heating and Cooling, they won’t let you down.
Kim P.
Washington, MO
06-Sep-2019
Product or service reviewed: new hvac system
gene costello
o'fallon
30-Apr-2019
Five Stars!
Dianne U.
04-Dec-2017
Very happy with our Global Plasma (Solutions). We put one on our house after a remodel job. We had the ducts cleaned then installed the GPS (Global Plasma Solutions). A noticeable reduction with dust. Air in the house smells better, smells cleaner. It is doing everything you said it would. It was well worth the money!
Gary and Beverly B.
Good Job
29-Oct-2015
JPallardy has done work for me in the past, so when I noticed my heat stack was getting all rusted and scuzzy I called them as well as three other heating contractors. They had a great price on replacing the rusty pipes and they did even more than expected. They actually replaced all the pipes from both my furnace and hot water heater, for the price quoted. They were there when they said they would be and cleaned up their mess really nice. I would highly recommend them to anyone needing heating or cooling repairs or replacement. A great company to deal with." GOOD JOB!!!
D. Moore
10-Jun-2015
Mike and Sandy Bornfleth
St. Charles, MO
World-Class Example of Pleasant Professionalism
Product or service reviewed: Customer Service
Anyone who thinks that great customer service is a thing of the past has obviously never been a customer of Pallardy Heating and Air Conditioning. From the first consultation through the installation of our new system to the service and maintenance calls we've had, the folks at Pallardy are a world-class example of pleasant professionalism. They really stand behind their sales and service commitments.
Jim D.
Saint Charles
The Type of Employee Every Business Strives To Have
Product or service reviewed: Customer Service
Jake made the repair, cleaned the unit and checked the coolant level quickly and efficiently. So efficiently, I was able to return to work without having to take any vacation time!
Jake is a very professional and very cordial young man. He is exactly the type of employee every business strives to have. We have always been pleased with the way your company does business and will contue to call Pallardy whenever we are in need of an HVAC professional.
Please pass along my appreciation to Jake. His attitude while he's out there in sweltering heat is to be commended.
My Appreciation,
Dennis Hess
Lowered Our Bills
Product or service reviewed: Product Quality
Just wanted to call you to tell you we didn't get the highest efficiency air conditioner, but our Ameren bill (budget billing) went from $99.00 a month down to $91.00 and our make up month went from $99.00 to $30.00. We are very happy with our new air conditioner.
B. Chrismer